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FAQs

Which areas do you cover?

We’re based in Horsham, West Sussex, but we cover a much wider area, which includes: Guildford, Horsham, Cranleigh, Cobham, West Sussex, East Sussex, London, Hampshire, Berkshire and Kent. We may be able to travel even further afield if you require it – please contact us to discuss your requirements.

What qualifications and accreditations do you have?

Our qualifications and accreditations include the following:

  • members of the Confederation of Roofing Contractors
  • members of the Federation of Master Builders
  • part of the Home Improvement Protection Scheme
  • Trustmark-certified
  • Certificate of Installation of CURE IT GRP Waterproofing System providing CURE IT 20 year product warranty and Tuff Stuff GRP flat roof waterproofing system providing a 20 year Tuff Stuff product warranty
  • Certificate of Installation of DuoPly EPDM single ply rubber flat roofing
  • Registered with HMRC under the Construction Industry Scheme and we are also a Subcontractor Registered Company.
What is your attitude to health and safety?

Health and Safety is extremely important in everything we do. We will always to the utmost to ensure all work we do minimises risk to you, our staff and the general public. The many accreditations we hold are a sign to you that our health and safety practices are at the cutting edge in the industry.

Are you insured?

Yes. We hold full public liability insurance to the value of £5 million, to give you extra peace of mind.

All our work comes with a 10 year insurance backed guarantee on domestic work and 20 years on commerical work.

Is your work guaranteed?

Yes. We offer a 10 year insurance-backed guarantee on all domestic roofing & roofing repairs, and we offer a 20 year insurance-backed guarantee for all commercial & industrial roofing & roofing repairs.

Do you offer finance packages?

Yes. We understand that the need for renovations can arise when you least expect it, and finances may not always be in place to allow you to have necessary work carried out. To this end, we offer a variety of finance packages through Barclays Bank to help you spread the cost of the work. Contact us to find out more.

Can I get a free estimate?

Of course. Simply contact us today to arrange a time for us to visit you at your premises. We’ll take time to listen to your ideas and requirements, discuss your needs and then give you a detailed, no-obligation quotation for the work you require. We’ll give you the quote in writing so you can see exactly what’s included.

What’s the best kind of flat roofing?

Flat roofing has a reputation for being unreliable and prone to failure, but in recent years this has changed with the growing use of products such as GRP roofing. When laid correctly, GRP can keep a flat roof watertight for decades. At Heritage Roofing & Renovations Ltd, we are GRP fibre glass flat roofing and single ply EPDM rubber flat roofing specialists, so you can trust us to deliver a flat roof that will stand up to the elements.

We are also certified installers of several of the leading brands of GRP roofing products. If you prefer traditional felt flat roofing, perhaps for aesthetic reasons, we are also experts at installing and repairing this.

Do you clean up when you’ve finished?

Yes. We pride ourselves in exceeding customer expectations and one of the ways we will do this is to make sure we leave your home or property clean and tidy when we’re finished. So you don’t need to worry about vacuuming up dust, getting rid of debris or putting things back to where they were. We’ll only declare a job to be finished when you’re completely happy with the way we’ve left things.

Can you meet my project’s deadline?

If you’re running to tight deadlines, please contact us to see if we can fit you in. Once we’ve committed to a project, we will always do everything within our power to ensure it is finished within the agreed timescales. Of course, unforeseen circumstances can sometimes arise that set things back, but if this happens we’ll ensure we do everything we can to get the project back on track. If this isn’t possible, we’ll communicate with you at all times to apprise you of the delay, so you’ll always have full knowledge of the expected finish date.

Discuss your requirements

So for quality building and roofing work at quality prices, call Heritage Roofing & Renovation today to discuss your requirements.

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